Frequently Asked Questions
Explore the Continuous Improvement Performance Initiative's Frequently Asked Questions for answers to questions about the initiative and its metrics and methodology. The first section below offers an overview, with the next two sections exploring the Metrics and Methodology.
- Employment Rate 1st Quarter After Exit: The percentage of Workforce Innovation and Opportunity Act and Wagner-Peyser participants* who exited the system and had certified wages the first quarter after exit.
- Participant Training Rate: The percentage of Workforce Innovation and Opportunity Act participants* who received training services.
- Business Penetration: The number of business establishments provided a staff-assisted, high-value service by a local workforce development board.
- Preliminary data supporting the three Continuous Improvement Performance Initiative metrics is updated as soon as it is available.
- Final quarterly data for the training and business metrics is updated after the end of the month following the end of each quarter to allow local workforce development boards a full month after each quarter to finalize their data in Employ Florida.
- Final quarterly wage data for the employment metric is updated five months after the first quarter after exit (when wages are earned) to allow for the certification of wages by the Florida Department of Revenue.
Below is the schedule for the certified wage data for fiscal year 2020-2021 performance:
|Performance Period / Participant Exit Dates||1st Quarter After Exit / Wages Earned||Wage Data Updated Online|
|July 1 – Sept. 30, 2020||Oct. 1 – Dec. 31, 2020||May 2021|
|Oct. 1 – Dec. 31, 2020||Jan. 1 – March 31, 2021||August 2021|
|Jan. 1 – March 31, 2021||April 1 – June 30, 2021||November 2021|
|April 1 – June 30, 2021||July 1 – Sept. 30, 2021||February 2022|
The numerator and denominator for each Continuous Improvement Performance Initiative metric is as follows:
Employment Rate 1st Quarter After Exit
Numerator: Participants* who exited during the period being measured and had certified wages, reported by the Department of Revenue, in the first quarter after exit.
Denominator: Participants* who exited during the period being measured.
Participant Training Rate
Numerator: Participants* who are in training, or have completed training, during the period being measured.
Denominator: Participants* served during the period being measured.
Numerator: The number of business establishments that were provided a staff-assisted, high-value service by the local workforce development board during the period being measured.
Denominator: N/A (this metric is not a rate)
*Excludes participants served through time-limited special initiative grants that do not include local formula funds (e.g., apprenticeship grants).
Participants who complete training during a quarter will not be counted in the numerator the following quarter, unless they are receiving additional training. Participants will be counted in the denominator of subsequent quarters if they continue to receive services, other than training, in those quarters.
If participants are no longer receiving services, they should be exited from the system per Workforce Innovation and Opportunity Act's exit definition, available in Attachment I of the Training and Employment Guidance Letter (TEGL) No. 10-16, Change 1.
The methodology for the Continuous Improvement Performance Initiative is as follows:
Targets are set for each local workforce development board based on thorough reviews and analyses of historical performance data. Updated performance targets are provided as data becomes available following the completion of each quarter.
As data becomes available, the Employment Rate, Training Rate and Business Penetration for the quarter being measured is calculated using the metric’s numerator and denominator, as applicable.
Additional credit is added to the Employment Rate, Training Rate and Business Penetration.
The performance of local workforce development boards is measured by comparing the quarterly metric including additional credit (e.g., Employment Rate + Additional Credit) to baseline performance (the metric without additional credit from the same quarter in the previous year).
Local workforce development boards receive funding awards for each metric for which the improvement/performance target is met each quarter.
Visit the Methodology section of this website for more details.
Quarterly targets for each local workforce development board are set following thorough reviews and analyses of historical and current performance data. The quarterly improvement/performance target for each metric within the Continuous Improvement Performance Initiative is based on the Employment Rate, Training Rate and Business Penetration, without additional credit, from the same quarter in the previous year.
Local workforce development boards receive .20 (or one-fifth of a point) in additional credit in the employment and training metrics for each barrier to employment identified in Employ Florida for the participants in the numerator. For individuals with multiple barriers, each barrier counts toward additional credit.
Local workforce development boards also receive .30 (or approximately one-third of a point) for each staff-assisted, high-value service provided to business establishments in up to five board-selected industry sectors identified in their current Workforce Innovation and Opportunity Act plan. Industry sectors with more than one NAICS code (e.g., manufacturing, retail trade, and transportation and warehousing) count as one industry sector for the purpose of additional credit. Employ Florida maintains an updated list of NAICS codes.